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Chris Dunagan, 11/25/2023

Wilmore / Nicholasville / Lexington area friends, this is a shout out to Byrd Automotive in Nicholasville. They are honest. A few years ago, a used car we bought developed an expensive problem long after the regular manufacturer's warranty expired. Byrd Automotive could have charged us nearly $3K to fix it, but instead, they told us about an extended warranty campaign from the manufacturer for that particular issue for a dealer to fix it for free. Then, when one of the local Toyota dealers botched that repair job by failing to secure a snap ring holding an axle in the transmission, Byrd diagnosed that problem too, brought me back into the garage to show me what the dealer did wrong so I could take pictures while the car was up on the rack to show the dealer, and Byrd didn't charge me a dime for that help. I could tell you other stories of Byrd Automotive's help with our vehicles. The bottom line is they are honest, determined, competent, qualified, and reliable. Even with hard jobs on old vehicles (one time a rusted part on a seventeen year old truck broke one of Hayden's tools, but he still found a way to get the job done), they never let us down. The guys at Byrd Automotive are Toyota specialists with walls full of factory training certificates. I would trust them with anything, and especially if you drive a Toyota, they know more about your Toyota than the dealers do and even do their own research. I'm posting this now because even years after we moved to Ohio, I still call occasionally with Toyota questions and Gene, Cameron, and Hayden are always happy to help by sharing what they know. If you need a mechanic in the area, especially for a Toyota, Gene, Cameron, and Hayden at Byrd Automotive are rock solid, trustworthy and dependable. I appreciate them and wanted you to know about them.