Byrd Automotive Repair
Customer Reviews
See What Our Customers are Saying
At Byrd Automotive Repair, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Byrd Automotive Repair to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Byrd Automotive Repair:
I will always and forever take my car to this gem of a business. They have made a lifetime customer with their kindness, dedication to excellence, and wisdom. When a dealership service center took my money without solution- I thought my only option was to buy a new car. Then a family friend suggested Byrd- and another. I am so thankful I listened. From Anna in the office, to Gene who found the issue (not what was cited from two previous shops)- the customer care I received here will keep me coming back for years to come. I am thankful to this dedicated team of people who see people. Not dollar signs. Not cars. People! Thank you all from the bottom of my heart! Back in the saddle again!
Caroline Ellis
Byrd repaired my vehicle for significantly less than the dealership had quoted me. Also, all of the repairs the dealer quoted were not necessary. I’ve used Byrd for many years and they’ve always been honest and respectful.
Debra F
Great Service!!!! We have been taking our vehicles to Byrd for many years. They are honest and fair, and do excellent work. They stand behind their work. Highly recommend!!
Paul Canter
I was visiting from out of town and came across some mechanical issues with my vehicle that needed urgent attention. Anna and the entire team went above and beyond to ensure that I was taken care of, were fair and honest, and kept me in the loop the entire time. I cannot recommend this shop enough!
Bryan Goyette
Anna, was great to talk with over the phone. She was most pleasant. Our car was seen on the day they said it would be. Anna phoned me after my car was repaired and ready to pick up. Byrds automotive was very efficient. Thank you so much. I’ll be recommending your service to others.
Denise Branham
Byrd Automotive is simply the best. I’ve never been disappointed in my experience there and they always treat you with the best customer service. 10/10!
Mary Grace Allen
At Byrd you feel like you are being treated fairly and you also are confident in their ability to get your car fixed! Scott from Lex.
Scott Rion
Very professional and friendly. I’ll be coming back. Thanks so much.
Mike Reed
I’ve been relying on Byrd Automotive for 15+ years. I wouldn’t take my vehicles anywhere else. They always do a super job on my Toyotas and provide great customer service!
Michael Floyd
Anna has made nice changes to the office area showing the ladies' touch. It is very comfortable as I have to wait for my car to be serviced. The service was great, as usual.
Carol Dillion
I have been coming here for all my auto maintenance and repair needs for at least 15 years. Low key very knowledgeable well trained staff, family-owned business. Highly recommended without reservation.
Jim
I would not go anywhere else. Highly recommend Byrd! They are the best!
E A
Byrd Automotive, family And Cameron Wilson do a superb job every time. They are reliable I never have to worry about the integrity of the job being done correctly, honestly and affordable
Kevin Fitzpatrick
Great business, detail-oriented, great communication, great work!
Ashton Fitzpatrick
Great family. Great business. Great service! I highly recommend!
Benjamin LaCasse
Byrd is the most honest mechanic I have found. They do great work and I never worry about their results.
Jason Smith
Byrd Automotive is the best. Even better now that you are the Gatekeeper!!
T Riddell
Byrd Automotive was recommended to me by a friend that is in the auto sales industry. I have been taking my cars to Byrd Automotive for a couple of years now and I could not be happier with the friendliness of their employees and their excellent auto repair service.
Franz Wolff
Friendly, hardworking staff that offer fair, affordable pricing.
Matt Minter
Excellent service as always. Honest and trusted small local business.
Billie Tuttle
I’ve been going there since I got my car years ago, Byrd auto is the best and only car repair shop that I can trust! They do amazing working with great prices you can’t beat anywhere, I would highly recommend to anyone! They know exactly what they are doing and the people who work there are the friendliest people you will ever meet! My whole family takes our cars there, we trust them that much!
Justin Rezo
This family-owned shop is the best in town!! Trustworthy and friendly. Take your vehicles here!
Rachel Phelps
Was referred to Byrd from close family friends - and for good reason! They are incredibly kind and understanding. Took my Nissan in for a general wellness check and oil change and they were very thorough and quick! Thanks again!
Logan Wolf
Great service. Scheduled easily and everything was done on time at a price I could afford!! Anna is a total delight.
Patty Casey
I have been a customer for 18 years and have always been happy with their work. They are courteous, honest, knowledgeable and stand by their work. I recommend them to everyone.
Tim Asbridge
Professional staff, Anna is always pleasant. Would not go any where else.
Michael DeLuca
Great customer service and they don’t try to sell you on services you don’t need. Great family business.
Kevin Clary
I brought my 2019 GMC Denali in for repairs, and I couldn't be more impressed. Anna and the staff were incredibly friendly, patient, and took the time to explain everything clearly. Their pricing was and is fair and honest—no surprise fees or unnecessary upselling. What really stood out was Anna and her team's persistence in diagnosing the root cause of my issue rather than just patching it up. Thanks to their dedication and expertise, my Denali is running better than ever. If you're looking for trustworthy auto repair with outstanding customer care, I highly recommend Byrd Automotive without hesitation!
Brent M
Service is always what is promised. She is always friendly and explained everything. General maintenance.
Terry Foley
They are all very knowledgeable, professional & friendly! I was referred to them by a friend years ago and have trusted them with my cars ever since. I have had various work done on both of my vehicles & have never felt it was an unnecessary recommendation or that I was overcharged. These guys are great & I highly recommend them!
Pam Meadows
Great experience! Kind and helpful service! Anna is a joy to talk with and is eager to help. All the technicians are honest, skilled and wonderful - we trust their assessments and work on our vehicles! Would highly recommend their services!
Mindy Graham
Had spark plugs and transmission fluid replaced. Final bill was significantly LESS than the quote! I also got a quote from another nearby garage that was significantly MORE than Byrd’s quote for the same services.
Lin Edwards
Outstanding analysis of hybrid battery health. Honest straight forward communication from technician on the condition of the battery. Provided his recommendation as to what, if anything, needed to be done. Refreshing auto maintenance experience!
Bob
Staff is always so friendly and honest! I would not take my car anywhere else!
Kristi Yahn
This is the place to go if you have any issues with your car or truck. We have been going to Byrds since they opened. They are honest, hard working, top quality and their attention to detail is outstanding. They are a blessing to their community. Thanks again for your service today.
Eugene Fox
We have been going there for a year. We love that it is small business and they are so personal. They always get our cars fixed and we enjoy going there.
Pamela Genov
Go an oil change on our Buick Envision. They've taken great care of our vehicles for a very long time...won't go anywhere else! Oh, and Anna is just the sweetest!!
Debbie Jackson
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OUR REVIEWS
Nicholasville, KY
Caroline Ellis, 09/25/2026I will always and forever take my car to this gem of a business. They have made a lifetime customer with their kindness, dedication to excellence, and wisdom. When a dealership service center took my money without solution- I thought my only option was to buy a new car. Then a family friend suggested Byrd- and another. I am so thankful I listened. From Anna in the office, to Gene who found the issue (not what was cited from two previous shops)- the customer care I received here will keep me coming back for years to come. I am thankful to this dedicated team of people who see people. Not dollar signs. Not cars. People! Thank you all from the bottom of my heart! Back in the saddle again!
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